TicketPrep is an independent study site. This page says plainly where our questions come from, and where they do not.
01TicketPrep is independent
TicketPrep is a study site run by Trevor Mulder, a small independent business in Canada. It is not affiliated with, endorsed by, sponsored by or approved by any body that writes, runs or marks the exams we cover, including the Red Seal Program and the Canadian Council of Directors of Apprenticeship, the Government of Canada, any provincial or territorial apprenticeship or certification authority (including Skilled Trades Ontario), the Electrical Safety Authority (ESA), the Safety Codes Council (SCC), the Ministry of Municipal Affairs and Housing (MMAH), Humber Polytechnic, the National Research Council of Canada (NRC), the Technical Standards and Safety Authority (TSSA), the Standardization of Power Engineer Examinations Committee (SOPEEC), ABSA, Technical Safety BC, TSASK, CSA Group, or any school, union or training provider. TicketPrep is not an approved course or training program.
02Our questions are original
Every question, answer and explanation on TicketPrep is original work written for TicketPrep. We write from public sources only: the published occupational standards, exam breakdowns, exam information packages and syllabi; statutes and regulations; codes and standards, cited by number; and manufacturers' published data. Each question records the source it was written from. Questions are drafted with AI tools and checked against those sources in a separate pass; how our questions are made explains the method.
03They are not exam questions, and not dumps
Our questions are not the questions on any actual exam, and they are not copies, paraphrases or reconstructions of exam questions. TicketPrep does not have, seek, buy, accept or use actual exam questions; questions remembered by people who wrote an exam (“recalled” or “brain dump” questions); leaked or confidential exam material; or questions from other prep sites, courses or workbooks. A practice question can cover the same topic as an exam question, because both are written to the same published outline. That does not make it an exam question.
“Recall” on our pages is a question type: a question about a fact you need to remember. It never means a question recalled from an exam.
04If you think a question came from an exam
Email support@ticketprep.ca with the question ID from the top of the card. We take the question down while we check it, and we remove it for good if we cannot show the public source it was written from.
Please do not send us exam content, and do not share it anywhere. Exam bodies forbid it. For the Ontario Master Electrician exam, ESA’s Rules of Conduct forbid reproducing exam content, even from memory, and an Ontario Superior Court of Justice order of February 11, 2026 restrains anyone who knows of it from selling or distributing confidential Master Electrician exam information.
05Trademarks
“Red Seal”, the Red Seal logo, ESA, the Safety Codes Council, MMAH, Humber, TSSA, CSA, Skilled Trades Ontario and the other names of bodies, exams and certificates on this site belong to their owners. We use them only to say which exam our material helps you study for. We never use an exam body’s logo or seal, and naming an exam is not a claim that its owner approves of us.
06Codes and standards are cited, not reproduced
The Canadian Electrical Code, the Ontario Electrical Safety Code, CSA B149.1 and B149.2 and other CSA standards are copyrighted by CSA Group; the National Building Code and the other National Model Codes by the National Research Council of Canada; ASME codes by ASME. We have no licence to reproduce them, and we don’t: questions and pages cite the rule, clause, section or table number and explain the requirement in our own words. No code text, table or definition is reproduced. Laws and regulations are cited from their official online versions; the Building Code Act, 1992 and the Ontario Building Code are cited by section and Article number and explained in our own words, not reproduced. You need your own copy of the code to study, and for the exam where it is allowed in the room.
07No promise of a result
TicketPrep is a study aid. A practice score is our estimate of where you stand, not a prediction of your exam result, and we do not promise that you will pass. The pass guarantee extends your access if you don’t pass; it is not a promise of a result and not a refund (see the Refund Policy). Exam rules, fees and formats are set by the exam bodies and can change. Theirs is the final word.
This notice forms part of our Terms of Service.