Parts Technician · Red Seal 240P
Five Parts Technician Red Seal practice exam questions, answers included.
One question from each of the exam's five work activities, all procedural: the type the Red Seal Program puts at 65 to 75 percent of this exam. Pick an answer, then open the explanation. Every question in the bank explains all four options, not just the right one.
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For the same water pump application, the store's printed catalogue, dated two years ago, and its electronic catalogue, updated last week, give different part numbers. Which number does the parts technician quote?
- The number on last year's invoice for the same application.
- The printed catalogue's number, as printed pages are proofread.
- The electronic catalogue's number, as the newer listing.
- Both numbers, so the customer can return the one that does not fit.
Show the answer
C. Correct. Part numbers change after a catalogue is printed: supersessions, corrections and new applications. The electronic catalogue updated last week carries those changes, so its number is the one to quote; a printed page is reliable only until it goes out of date.
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A technician phones the parts counter: 'I need front brake pads for the pickup in bay 4.' What is the most reliable way for the parts technician to identify the exact vehicle?
- Look up the open repair order and use its VIN.
- Ask the technician for the year and model of the pickup.
- Send one set of each listed pad and credit the extras.
- Pull the pad set listed most often for that model.
Show the answer
A. Correct. An internal job already has a repair order, and the repair order carries the VIN recorded when the vehicle was written up. Looking the pads up by VIN catches the trim, axle-rating and brake-package splits that a year and model alone can miss, and the parts are charged to the right job.
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At a heavy-equipment dealer, a customer's newer excavator lists boom cylinder seal kit C. The shelf holds only seal kit B, and the supersession note reads 'C replaces B; B does not replace C.' What does the parts technician do?
- Sell B, since both numbers are in one supersession record.
- Order C, since B is not approved where C is listed.
- Sell B, with the substitution noted on the invoice.
- Cross-reference B to another brand and sell that.
Show the answer
B. Correct. The note makes this supersession one-way: C may go where B was used, but B may not go where C is specified. The newer machine calls for C, so C is ordered; the B kits on the shelf still suit the older machines B was listed for.
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A jobber receives 40 cases of windshield washer fluid. The shelf location holds 10 cases and has 4 on it. What does the parts technician do with the cases that do not fit?
- Pile them on top of the shelving unit above the bin.
- Stack them in the aisle in front of the shelf.
- Leave them on the receiving cart until room opens.
- Store them in a recorded overstock location.
Show the answer
D. Correct. Six cases fill the shelf to its 10 (10 − 4 = 6), and the other 34 go to an overstock location recorded in the system against the part, so they are found when the shelf is refilled and counted where they actually sit.
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Company policy prices batteries at a 28 % gross margin, but the new point-of-sale pricing screen accepts only a markup on cost. What markup does the parts technician enter to give the same prices, to one decimal place?
- 21.9 %
- 28.0 %
- 38.9 %
- 72.0 %
Show the answer
C. Correct. A 28 % margin means price = cost ÷ 0.72, so markup = 0.28 ÷ 0.72 = 38.9 %. Check with a $100.00 cost: $100.00 ÷ 0.72 = $138.89, and ($138.89 − $100.00) ÷ $138.89 = 28 %.
Want ten more with every option explained? Free Parts Technician Red Seal practice questions (240P) — no account, no email, printable.
The Parts Technician Red Seal exam at a glance
What you're walking into.
Question mix — weighted to the blueprint
On the Parts Technician exam, 65 to 75 percent of the paper is procedural and application: questions that test whether you can apply a procedure to a situation. Of the trades we cover, only Carpenter and Hairstylist put a bigger share on procedure. Knowledge and recall is 10 to 20 percent and critical thinking 10 to 15 percent, and in the Red Seal Program's words, the incorrect options are not always obvious. The standard's procedures run from catalogues, cross-references and supersessions to cores, warranty returns, short shipments, price overrides and customer returns. Warehousing and inventory is the largest block at 30 questions, parts acquisition has 29 and customer service 26, so 85 of the 120 questions sit in those three blocks. The largest single task, identifying parts, carries 16.
The Red Seal Exam Preparation Guide gives the pass mark as 70 percent, which is 84 correct answers out of 120, and gives four hours of writing time, about 2 minutes a question. The Red Seal Program publishes no formula sheet for this trade: its exam information page lists only an acronym list of 27 terms, which is provided with the exam sitting, and the preparation guide says a calculator is provided if you need one. The exam is based on the 2020 Red Seal Occupational Standard for Parts Technician; the trade's Red Seal title was Partsperson until 2019. Ontario certifies the trade as Parts Technician (240P), and Skilled Trades Ontario gives the apprenticeship as 5,460 hours on the job and 540 hours of in-school training across two levels. It is a Red Seal trade in all thirteen provinces and territories.
The full Parts Technician Red Seal practice exam
Know your real Parts Technician exam score before exam day.
Free, Red Seal–style practice for the Parts Technician certification — 240P in Ontario. Every test is weighted to the official exam blueprint — mostly procedure, with recall and critical thinking in their published shares — so the score you get here reflects the score you'd get there.
What the Parts Technician exam covers
Five major work activities.
The occupational standard groups the trade into 5 major work activities, 16 tasks and 52 sub-tasks. The question counts below are the official blueprint weightings — our 550-question bank is built to that same map, with every sub-task covered. Warehousing and inventory leads with 30 of the 120 questions, then parts acquisition (29) and customer service (26); common occupational skills has 19 and business practices 16. Every one of the 16 tasks carries exam questions, from 4 to 16 each.
- A
Performs common occupational skills · 19 questions
Safety-related functions — a safe work environment, PPE and safety equipment (4 questions); tools and equipment — catalogues and price lists, hand, power and warehouse tools, measuring and testing tools, business machines, computers and digital devices (6); organizing work — work-related documents and prioritizing tasks (5); and communication and mentoring (4). Free block A questions: safety, tools, work planning and communication →
- B
Performs customer service · 26 questions
Services to retail customers (6 questions), wholesale customers (6) and internal customers (5): identifying their needs, technical information and training opportunities, and inventory and records for an in-house service department; and general customer service and support (9): customer quotes, no-fee value-added services, customer records and product improvement programs. Free block B questions: customer service and quotes →
- C
Performs parts acquisition · 29 questions
Identifying parts (16 questions), the largest single task on the exam: a part's function, its application and its part number, from the VIN, make, model, year or production date, dimensions, cross-references and supersessions; and sourcing parts (13): searching inventory, identifying suppliers, purchasing parts and arranging shipment of special orders. Free block C questions: parts identification and sourcing →
- D
Performs warehousing and inventory · 30 questions
Handling parts and materials (12 questions): storage layout, sensitive products, rotating inventory and placing it in designated locations; inventory control (10): core and warranty inventory, parts recalls, inventory levels and periodic physical counts; and shipping and receiving (8): ETAs, receiving shipments, resolving order discrepancies and preparing shipments. The largest block on the paper. Free block D questions: warehousing, inventory, shipping and receiving →
- E
Applies business practices · 16 questions
Promoting products and services (4 questions): displays, digital marketing and recommending parts and services; implementing pricing formula (5): additional costs, net cost and customer price, and price overrides; and processing financial transactions (7): invoices, payments, customer returns and day-end reports. Free block E questions: pricing, invoicing and payments →
Where our numbers come from
Every question, anchored to the standard.
Parts questions can quietly go wrong in three ways: one store's policy presented as the only right answer, a sales-tax rate or a provincial rule remembered from somewhere else, and pricing arithmetic that leaves out a step. Every question in our 240P bank is anchored to a sub-task of the occupational standard and verified against it, with all four options explained. Tax rates, fees and company policies differ by province and by store, so every rate, price level and policy a question depends on is stated in the question, and it tests the method. The trade's exam information page lists an acronym list but no formula sheet, so the pricing and inventory questions show their working in the explanations: net and landed cost, markup and margin, chained discounts, core charges, min and max levels. The question counts above are the Red Seal Program's own exam breakdown for Parts Technician, and every question is mapped to a sub-task of the Red Seal Occupational Standard. The current exam and this bank follow the 2020 standard. For what each block covers and where to spend your study time, read the Parts Technician Red Seal exam guide. Read how our questions are made.
Last reviewed against the Red Seal Program's published exam information.
Why practice scores mislead
You can ace recall and still fail the Parts Technician exam.
Only 10 to 20 percent of the Parts Technician exam asks you to recall a fact. Between 65 and 75 percent is procedural: knowing what to do next with the part, the paperwork or the customer in front of you. Knowing what a core charge is does not tell you whether a cracked core earns its credit. Knowing what a supersession is does not tell you whether the old number can go where the new one is listed. Knowing that markup and margin differ does not give you the markup that matches a 28 percent margin until you work it out. The exam information page for this trade lists only an acronym list, no formula sheet, so that counter maths is yours to bring. That gap is why people walk in confident and walk out surprised. TicketPrep weights every test to the published blueprint, so a weak block here is a weak block there.
How TicketPrep prepares you
Built like a study tool, not a quiz app.
Weighted to the blueprint
Every test matches the published Parts Technician weightings — recall, procedure and critical thinking in the same proportions the real exam is built from.
Every answer explained
Learn why the right answer is right — and why each of the other three is wrong. That's where the learning happens.
Timed mock exams
Full-length tests that match the 120-question count and the four hours the Red Seal preparation guide gives, so exam day feels familiar.
Know your weak areas
Your score broken out by work activity, so you always know which block to drill next.
Parts Technician exam questions
Before you start.
How many questions are on the Parts Technician Red Seal exam?
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Is the Parts Technician practice exam free?
Is Parts Technician a Red Seal trade in every province?
What does the Parts Technician Red Seal exam cover?
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